Review:TheresePope
I was a guest of a friend who is a timeshare owner with the Worldmark Windsor in Windsor, CA. The customer service was excellent - from the moment we walked inside the lobby/guest services to the moment we left. I stayed there for two days in early March. Despite the rain, it was a nice getaway and the lobby area was cozy and very pretty. They have two pools, jacuzzis and the two bedroom suite was amazing. It's also family friendly and there is a basketball court, barbecues, a nice gym and full-service spa if you want a massage or facial. The resort is HUGE and very spacious and the rooms are very modern, clean and cozy. They have gas fireplaces and the decor is wine country theme which I thought was appropriate and fitting since we were in Wine Country.My friend is a premiere member and we found out she received free wifi access. That's the only down side to the Worldmark resorts. You have to pay a weekly wifi/internet access fee. With how swanky this place is, I feel that guests should be able to access free wifi (the weekly fee is pricey - around $15 per week).
I had some technical issues with setting up the account for my friend so she could get free wifi access. However, I was patched through to their live customer service and the problem was taken care of immediately. I was impressed by their tech support's help, and everything ran smoothly and they took care of the account issue immediately. Thumbs up!
I highly recommend the Worldmark Windsor and it's in the perfect location in Sonoma County. You are close to literally hundreds of wineries. The customer service team and concierge were fantastic and they have the full scoop on the wineries, tours, restaurants, etc. They hooked us up with free wine tastings and pointed out the best wineries and gave us a huge map of the wineries. This is a perfect place to stay for a wedding, honeymoon, family reunion, birthday, anniversary or any special occasion. If you love wine and are a fan of the Alexander and Russian River Valley wines, then the Sonoma County wineries are where you need to be. I highly recommend Family Wineries (my friend's cousin is the tasting room manager) and the drive around Sonoma County is beautiful - very scenic and picturesque.
I'm a northern California girl and only live a few hours from Windsor but it was a nice getaway and will definitely return to this timeshare. Fabulous resort! The Worldmark Windsor is, by far, one of the best resorts I've stayed at and I would prefer to stay here as opposed to a higher-priced hotel. Far better customer service than most hotels!
Worldmark Windsort Resort Is a Hidden Gem in Sonoma's Wine Country Originally published in Shvoong: http://www.shvoong.com/travel/destination/2279127-worldmark-windsort-resort-hidden-gem/
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